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Attention: Non-residents of Polk County must obtain a Guest Service Ticket before visiting a Service Center for driver license, I.D. card, vehicle registration renewal, vehicle title or other motorist services. To obtain a Guest Service Ticket, see the non-resident message below.

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Attention Out-of-County Residents: All non-Polk County residents seeking Driver License, I.D. Card, Vehicle Registration Renewal, Vehicle Title or other motorist services are required to obtain a Guest Service Ticket prior to visiting our Service Centers. Click here to obtain Guest Service Ticket.

 Service Center Wait Times

Service Center Road Tests Driver Licenses All Other Services
Bartow Make An Appointment Make An Appointment 0 min
Lakeland Make An Appointment 0 min 0 min
Lake Wales Make An Appointment 0 min 0 min
North Ridge (Davenport) Make An Appointment 0 min 0 min
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 Office Hours And Locations

Hours Of Operations
Monday - Friday 8:30am-5pm
Except during observed holidays

 Service Cut Off Times

Before Visting Our Office Please Note The Following Service Cut Off Times
Commercial Drivers License 3:30pm
Regular Drivers License 4pm
All other services 5pm

2018 Observed Holiday Closings

  • January 1st (Monday) - New Year's Day
  • January 15th (Monday) - Martin Luther King, Jr., Day
  • May 28th (Monday) - Memorial Day
  • July 4th (Wednesday) - Independence Day
  • September 3rd (Monday) - Labor Day
  • November 12th (Monday) - Veteran's Day (observed)
  • November 22nd & 23rd (Thursday & Friday) - Thanksgiving
  • December 24th & 25th (Monday & Tuesday) - Christmas